Privacy Policy

Effective Date: 4/18/2025
Last Updated: 6/25/2026

1. Information We Collect

We collect personal information you provide to us, such as:

Your name, phone number, email address, property address, and any details or messages you share with us through our website forms, by phone, or by text.
We may also automatically collect limited information when you visit our website (such as basic analytics and, because we advertise online, advertising and tracking technologies). See Section 6 for more on cookies and tracking.

2. How We Use Your Information

We use your information you provide to:

Contact you by phone, text message, or email regarding your inquiry and our services
Prepare and discuss a potential cash offer for your property.
Respond to your questions and requests.
Improve our services and communication.

3. SMS Messaging

When you opt in to receive text messages, we will contact you by SMS or text message from our business phone number. By providing your phone number and opting in, you agree to receive calls and text messages at the number you provide. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP or contact us directly at (330) 808-4555.

4. Data Sharing

We do not sell your personal information. We do not share your information with outside parties except the service providers we rely on to operate our business (such as our website and email providers), or when we have discussed it with you and you have agreed. We only share what is necessary to provide our services.

5. Your Rights

Depending on your location, you may have rights regarding access, correction, or deletion of your personal information. To exercise these rights, contact us at cole@webuyneo.com for help.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies, including analytics and advertising tools (for example, in connection with the ads we run online), to understand how visitors use our site and to improve our marketing. You can usually control cookies through your browser settings.

7. Data Retention

We take reasonable steps to protect the personal information you provide. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Security

9. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us:

We Buy NEO LLC
Call or Text: (330) 808-4555
Email: cole@webuyneo.com

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