Frequently asked questions.

Will your offer change before closing?

No. Our offer is our offer. Some companies offer you a high number to get you under contract, then lower it after the walkthrough once you feel locked in. We don't do that. The cash offer we give you is the amount you receive at closing — no surprises, no games.

Are there any obligations and is the cash offer free?

No. There are no obligations or commitments that come with our cash offer. Our goal is to create a no stress, low pressure way for you to sell your home for a fair cash offer. All we need is a quick walk through your home and upon completing the walk through, we will make you a competitive cash offer.

Are there any fees or commissions?

No. We charge no commissions or hidden fees. You receive a fair, all-cash offer and keep 100% of the proceeds.

Do I need to make repairs before selling my home to We Buy NEO?

No, we buy houses in any condition. You don’t need to clean, repair, or renovate anything — we handle it all after closing. When we give you cash for your home, we are purchasing your home as is. No need to make any costly repairs or overpay for contractors to make any fixes around your property. Selling your home to us means that you can rest assured that no maintenance or repairs need to be completed on your home.

How long does it take for a cash offer to close on my home?

We can close in as little as 7 days, or on your preferred timeline. You choose the date, and we work around your schedule.

What areas do you serve in Northeast Ohio?

We buy homes across Summit, Cuyahoga, Medina, Portage, Lorain, and surrounding counties — including Akron, Cleveland, Hudson, Stow, Macedonia, Cuyahoga Falls, & more.

Why work with We Buy NEO?

We're a local, family-owned business — not a big corporation or an out-of-state call center. We know the Northeast Ohio market because we live here. What really sets us apart: our offer doesn't change. Some companies offer you a high number to get you under contract, then drop the price at the last minute. We don't. The offer we give you is the offer you get. You bring us the problem — a tough property, a tight timeline, a complicated situation — and we bring you a fair cash solution, hassle-free.

Do you buy inherited properties?

We help with inherited homes all the time, including those going through probate. We can guide you through the process and purchase the home even if it is still in legal transition. We offer free moving and will take care of any clean out.

Can you help me move after the sale?

Yes. We offer free local moving assistance to make your transition easier. Whether you're downsizing or relocating, we're here to help.

What if I need help finding a home after I sell my home to We Buy NEO?

Absolutely. We Buy NEO can navigate all of the potential hurdles that may prevent you from selling your current home and can help you transition to your new home — ranging from moving your belongings, to finding your next home to purchase or rent. We work exclusively with our own local realtors that specialize in all home buying situations and have our own inventory of homes to rent, rent to own, or sell to you.

Can I leave all unwanted contents in my home after I sell my home to We Buy NEO?

Yes. We want to make your move as stress free as possible. No need to worry about cleaning or clearing out contents. We will donate and clear out all contents that you want to leave behind to lighten your load.